Policy

Shipping Policy

Please allow 3-5 business days to receive order. After your order is placed you will receive a order confirmation email. Once order is processed you will receive a shipping confirmation email along with your tracking number. Please allow the shipping carrier 24-48 hours to scan and update your tracking number. Once the order is with the shipping carrier J'LUXLABEL is not responsible for any lost, damaged, or stolen packaging.

Return and Exchange Policy

All Sales ARE FINAL. We do not have a return or exchange policy unless there is a mistake on our behalf, we will make the changes to correct it immediately. NO REFUNDS/NO EXCHANGE

FAQ

How Many Bundles Do You Recommend?

Inches 12-18 we suggest 2-3 bundles, Inches 20-24 we suggest 3-4 bundles, Inches 26-30 we suggest 4-5 bundles

Can I Color My Hair?

Yes, but I recommend seeing a professional when coloring your extensions.